Job title: Middle Office Support
Job type: Permanent
Emp type: Full-time
Industry: Financial Services (Asset Man, Wealth & Other)
Expertise: Banking (Investment / Securities)
Salary type: Annual
Job published: 06-11-2019
Job ID: 34309
Contact name: Brylea Purnell
Phone number: 021 555 4402
Contact email:

Job Description

This role is to provide operational support to the Investment team, Analysts and Portfolio Managers, in a leading Investment Manager. Your role covers areas like fund/client take on, implementation and support of the front office solution thinkFolio. This is a critical role supporting the investment operations team.  This is a brilliant opportunity to apply your technical skills and experience in support of a dynamic, highly competent investment team in a growing and developing middle office.  As the successful candidate you will be able to learn and increase your understanding of the asset management environment across front, middle and back office functions.  

Operational Support:

Funds/client take on and take off

  • Asset set-up
  • Check accruals, rates, spread, APS, listing requirements, rating etc.
  • Preparing instructions to administrator (manage take-on process)
  • Liaise with Compliance regarding mandate of take-on
  • Liaising with Client’s administrator and administrator – to ensure smooth take on
  • Calculating off market take off’s/on nominal’s and values
  • Assist with Legal to on-board client onto ISDA to ensure Client can trade swaps

Front Office Solution/thinkFolio

  • Part of the project team tasked with the implementation of a Front Office solution/thinkFolio across the investment team
  • Support person responsible for loading funds and assets into AIM
  • Assist in testing of Front Office solution/thinkFolio when implemented
  • System maintenance once operational
  • Daily reconciliation between thinkFolio and back office system

Creating assets

  • New FI assets on Eagle and Front Office solution – ensuring setup is correct
  • Ensure existing set-up is correct
  • Significant experience for setting up ring-fenced structured assets that FI team have not bought
  • Static data maintenance of all assets
  • Structured note set-up
  • Maintain /updating manual excel sheets structured notes
  • Ensuring pricing of eagle assets is correct as MTM on JSE may be incorrect.
  • Liaise with JSE to correct MTM
  • Ensure FI trades MTM are correct on JSE
  • Assisting FI desk ensuring trade settlement between counter party and administrator.
  • FI Team liaison with administrator
  • Client Liaison

    • Ensuring everything is received (Operationally) from the client in order to onboard new client.
    • Facilitating, monitoring and validation of the end-to-end process of all client investments, disinvestments and asset transfer
    • Point of contact for the client and administrator once mandate is signed – ensuring client onboarding is smooth.
    • Following up with client or client administrator – with regard to fund take on and take off’s
    • Assist clients with special reporting requirements – where applicable
    • Assist with mandates from a compliance point of view

    Asset pricing and asset knowledge

    • Understand and be able to price all interest-bearing assets
    • Understand and be able to price interest bearing derivatives
    • Know variables that are needed to price assets and maintain correct set-up in Admin system

    Ad Hoc

    • Preparation and maintenance of procedure documentation
    Improve processes, reduce risk and increase operational efficiencies


Required experience in Pricing and Valuations, Asset Management Middle/Front Office support is essential, minimum 5 years’ experience
Knowledge of Financial Services Industry
Knowledge of thinkFolio together with knowledge of back office systems required
Knowledge of Regulations an advantage
Strong Excel skills
Exposure to back office systems – Eagle, Hiportfolio, Invest One etc (Knowledge of Eagle system an advantage)
Knowledge of thinkFolio an advantage